Logging In to Ricky Casino — Common Questions Answered
Here's everything about accessing your account, whether you're locked out, blanking on your password, or just can't find the button.
How do I log in to Ricky Casino?
Go to the Ricky Casino homepage and hit the orange "Log In" button — it's top-right, pretty hard to miss. Enter your registered email and password, click confirm, and you're in. The whole thing takes about 15 seconds on a decent connection. If you've deposited via Interac before, your account is already tied to that email, so use the same one.
I forgot my password — what now?
Click "Forgot Password" right below the login fields — it's a small link, but it's there. Ricky Casino sends a reset email within about 2 to 3 minutes; check your spam folder if it doesn't show up, because it sometimes lands there. Open the link, set a new password, and you're back in. Don't reuse an old one — the system will flag it.
Why is my account locked?
The most common reason is three incorrect passwords in a row will automatically lock you out, to be honest. It may also occur when your account was flagged during a regular check, or when you asked to have a self-exclusion period at some point and forgot about it. Whichever, call Ricky Casino live chat to have it sorted, but beware that wait times may be as long as 4 to 6 minutes during peak times, which are typically evenings. They will clear it up, but it is not immediate.
Is it possible to remain logged in on mobile?
Yes, when you check the Remember Me box when you log in, your session cookie will last up to 30 days - I believe it is 30, or I was lucky and my cookie lasted longer. Worth knowing: You can leave the browser tab without logging out, but clearing your browser cache or cookies will. This is fairly functional on the Ricky Casino mobile site, both on iOS and Android.
Is Ricky Casino login secure?
The site uses 256-bit encryption with the use of the SSL, thus your login details are secure during transit, you will see the padlock icon in the address bar of your browser. Two-factor authentication is also enabled on Ricky Casino, and you can enable it in about 45 seconds in the account settings. In the case of Canadian players who deal with CA$ deposits and withdrawals via Interac, that additional layer is truly worth establishing.
I can't find the login button
It is always on the right-hand side of the page, at the top, there is an orange button, which says Log In. When you are on a mobile and the layout is not correct, you can either turn your phone or hard refresh the page. I have tested this at midnight, when most people are likely to do so, and it loads well even at that time. When the page appears completely broken, clear your cache first - that will fix it approximately 90 percent of the time.